Simple Client ManagementCapture all the information you need from clients & nothing more. Learn more
More clients means more business, but the more clients you have the more difficult it is to maintain that personalized relationship with each of them. With TimeTap’s client tracking, it is easy to remember your clients’ preferences even if you only see them once every few months.
You can add notes to your clients’ profiles for general information about them and take notes on your individual appointments to track progress over time. You’ll be the type of service provider that proves it’s easy to grow your business while staying personable.
Custom Client Profiles
Customize your client profiles for your business by setting up your client fields so that they contain just the information you care to see. All the fields are controlled by you so you stay on top of the client details you need.
Public & Private Client Fields
Set up your client profiles so that they are prompted to fill out some of the fields while they are booking with you. The rest of the fields you can fill out after your appointment based on what you learned during your meeting.
Setup Repeating AppointmentsAdd standing appointments to your calendar in a snap! Learn more
Have a client that wants to have an appointment with you at a set time every week or month? Not a problem. It’s easy to add appointments that repeat at regular intervals from the TimeTap app. You won’t need to spend 30 minutes entering each appointment individually.
Just add a repeating appointment, set how long it is going to last for, and we’ll take care of the rest. Your clients will get a summary of their appointment times and then an individual reminder before each scheduled booking.
No Email Clutter
We send out an email summary to clients of the appointment dates and times so they won’t get frustrated with you for cluttering their inbox. Plus, they’ll still get a reminder email before each scheduled date.
Less time spent scheduling
Entering standing appointments in one go reduces the time that scheduling takes in your daily work tasks. Don’t create more work for yourself by having to enter all those meetings individually!
Flexible AvailabilityBecause your schedule is unique, just like everyone else's.
TimeTap’s web scheduler works with whatever hours you’re open for appointments. Your hours of availability could be as plain-jane as 8 to 5 Monday to Friday or as complex as a different availability every hour.
Put breaks in your day wherever you need them (lunch, tea, meditation). Whatever time you work, choose a scheduling program that will accommodate it & not force you into the rigid working hours the software supports.
Adjust availability based on service
Each appointment time slot you have available will adjust automatically based on how long it takes for you to offer a service. This way your day can display with appointments of varying length, all in real time.
Different Availability for Each Staff
If your staff members work on different schedules, you can set up each of their availabilities separately. No business should have to operate on a one-size-fits-all schedule, and with TimeTap, you won’t have to!
2-way Sync with your Favorite External CalendarUpdate all the calendars you use in one go. Learn more
Having to maintain two calendars is incredibly time consuming. You have to add all events to each calendar and if you can have a mild panic attack if you forget to update one of them & think you’ve been double booked. It doesn’t need to be so frustrating to stay in sync between your two calendaring systems.
With TimeTap’s 2-way Calendar Sync, your two main calendars will stay connected automatically so you don’t have to think about it. Don’t spend your precious time keeping your calendars updated! Let us handle that.
Sync Each Staff Separately
Each staff’s calendar syncs separately so you can sync your business’s calendars to separate accounts and then share them internally. This let’s you easily distinguish between your staff both on your native calendar as well as TimeTap's calendar.
Choose your favorite program
TimeTap can sync with Google, Outlook, iCal, Office 365, Live Exchange or, if you're really crazy, a combination of all of them! Just select which program you want to sync with, enter your credentials, and your sync will run automatically.
Multiple LocationsCelebrate growing your business by easily adding new locations for appointments.
Managing multiple online scheduling accounts for the different locations where you offer appointments can quickly turn into a logistical nightmare. That’s why TimeTap lets you easily manage all the different locations where you offer appointments from one account.
Maybe you work out of two or three physical office spaces or maybe you offer appointments in-person as well as over the phone. Just plug in your different locations and set up what times you will be available where. We’ll organize the rest.
Create Virtual or Physical Locations
If you meet with people over the phone or on Skype, you can quickly create virtual locations with specific directions on how to connect. Adding physical locations is easy too for whenever you want to meet in-person.
Direct Clients to Specific Locations
Do you service multiple territories and not want clients to get confused? We’ve got a solution for that. Just send clients the link to your location’s scheduling landing page to give your clients a personalized booking experience.
Get Paid!Integrate your scheduler with payment processing. Learn more
Are you tired of keeping track of checks, cash, and credit card invoices in house? Do you wish there was an easier way for your clients to pay on time and for you to keep record of their payments? Look no further! With TimeTap payment integration you can keep track of payments real-time all in one place!
Just place your merchant ID into the TimeTap payment integration and a payment portal button will be created on the final page of your scheduler! It is that simple.
No more lost payments
Payment integration will allow you to keep track of who has fully paid, who has partially paid, and who still owes you all in one place. No more collection agencies, no more losing track of who owes you.
Multiple Payment Processors
Timetap integrates with LumaPay, PayPal, Square, and Authorize.net for payment processing. You choose which provider has the best fees and services for your business and we'll handle connecting your scheduling system.
Internationalization & TranslationsAccommodate clientele from around the globe Learn more
If your business has an international clientele, you already know just how important quality translations are for keeping everyone on the same page. If your content is getting mistranslated, or not translated at all, it can lead to confusion on your clients’ end which can in turn cause them to them take their business elsewhere!
To accommodate your non-English speaking clients, no matter where they are located, TimeTap allows you to enter in translation values for all text shown on your scheduler and in your email/SMS communications. We’ll auto detect your clients’ locales and show them the messages you’ve translated to match that. This feature also internationalizes the dates and times shown on your web scheduler so you can make sure your clients receive their appointment details based on where they’re located.
Minimize confusion for international bookings
Using a scheduler written in a language you don’t speak fluently can cause unintentional miscommunications. Our internationalized scheduler will make translation faux pas or differences in date formats between different countries a thing of the past. Make sure your clients have a frictionless booking experience, no matter where they’re booking from or what language they feel most comfortable speaking.
The best part about our internationalization feature is that once you set it up to your liking, you get to sit back and let us do the rest. As soon as you input your new languages and translations, we handle the rest to make sure all content in the scheduling flow appears in the preferred language based on the client’s computer settings. Any follow up emails or text messages they receive can also be translated based on the language that was set when they initially booked.
Data Security that's in a league of its ownRest easy knowing your clients' data is protected from hackers & data loss. Learn more
Your information is your information and we’ve taken every precaution to make sure it stays that way. With the security standards we have in place, you won’t have to worry about logging in to see that your data has gone missing or, worse, been shared across the web.
Data loss and data theft are real issues of our time, and we know the businesses who use our system have concerns about it. Read on to learn about all of the security practices we have put into place.
We comply with all HIPAA standards to keep your medical practice protected. TimeTap customers can download a copy of our signed Business Associate Agreement straight from our site. View our HIPAA Compliance page to learn more.
We take full hourly backups of our servers and store them at a remote location to ensure that your data is never lost. We have our servers scanned regularly for any vulnerabilities and keep them secured according to PCI-DSS standards.
Using TimeTap is a Piece of CakeIt'll make managing your schedule feel (at least a little) like Zen. Learn more
A Clean & Intuitive design makes your web scheduler simple to use for both you and your clients. TimeTap features beautiful, fluid calendars & lists to navigate and manage your appointments efficiently.
With color coding, it’s easy to understand you and your team’s schedule at a glance. We know that scheduling can take a lot of time out of your day which is why our web scheduler is designed to get the job done fast without all the headache. It shouldn’t take a rocket scientist to get something on your calendar!
Quick & painless setup
You can get your account set up for taking appointments in less than 5 minutes. Want to see how? Click here to learn how the setup process works or to view a quick demo of what TimeTap can do.
Leave your competitors behind
You’ll have online scheduling figured out in no time and start gaining leaps & bounds on your competitors. Service providers who are easy to schedule with always beat the providers with out-of-date booking systems.
Stellar support to help you succeedWork with our team of scheduling wizards to help reach your goals faster. Learn more
At TimeTap, we aim to deliver the best software support experience you’ve ever had. We believe that our success is only at the result of your success and strive to foresee challenges our users will face and help them avoid those challenges.
Any questions that you submit to our support staff will be thoughtfully answered, typically within a 3 hour window. Each member of our support team is well versed in common scheduling challenges and can help provide insight on what you should do when these challenges arise.
If you are more of a self-learner, we’ve got loads of documentation for how to setup your account and use all the different features. You can check it out here or from the help docs link from within the app.
Priority Phone Support
All of our TimeTap Plus accounts come with priority phone support. Our support line is open from 9am - 7pm US/Eastern. You can also schedule a support call with us if you’d rather set aside some time to talk.